24 Gratian Close, Highwoods, Colchester, Essex, CO4 9EZ

Tel: 01206 756102 (h) 07958 506272 (m)      Email:

An experienced provider of IT Training, Support, Helpdesk, Moves and Changes, Project and Professional Services to blue chip clients with a strong focus on customer service and the ability to deliver in sometimes difficult circumstances. Strong leadership skills are enhanced by an empathetic style that enables teams to improve performance in a rapidly changing environment. An ability to communicate at all levels both internally and externally, combined with a flexible, proactive and hands-on attitude ensures successful delivery of projects and management of 3rd party suppliers.

Clients Include:

Sovereign Business Resources

Consultancy work for a not for profit, tenant-led Housing Association undertaking an office move.


I.T. Technician for the London 2012 Olympic and Paralympic Games

Cancer Research UK

Installing and training on Cybertill equipment for a natiowide roll-out 

Ministry of Defence

Floorwalking and Support Analyst work as part of the DII Atlas Project

Wm. Morrison Supermarkets Plc

Contracted to provide ad-hoc training services to Morrison’s for the roll-out of the Pegasus EPOS system across 420 stores using Storeline software involving tills and back office support. 


Training Census Collectors for the 2011 Census, involving a delivery of a custom-built course using soft skill techniques, role-play and safety awareness to prepare collectors for home visits.

Anne Clarke Associates

Ad-hoc invigilating on NVQ exams and Assessing NVQ / QCF Candidates

National Grid

Ad-hoc invigilating on exams required by National Grid workers utilising PC-Coaching Technology

Home Group

Training and Support on a time-critical project to roll-out a new Bail and Support System

Stonham Housing Association

Contracted to deliver a training program to managers and staff across the UK for more than 2,000 people in 300 locations, whilst also establishing and supporting a Help Desk over a 6 year period for England’s largest provider of housing and support for vulnerable people.

Intermediate Capital Group

Invited by a highly profitable specialist investment firm and fund manager of buyout debt, serving institutional investors, financial sponsors and management teams of mid market companies, to act as the interface between technology and management and support an absent Operations Manager for an office move from Threadneedle Street to Tower 42 in the City of London.

Other Clients Include:

Cap Gemini, Ernst & Young (Moves & Changes Project), Granada Media (Helpdesk Support), Swiss Reinsurance (Project Management / IT Manager / Trainer), Lloyds of London (Project Support / Roll-out)


Member of the team that won the Wolce ILT Solution of the Year award in 2003

IITT Freelance Trainer of the Year Finalist 2006 (Nominated by Staff of Stonham)

JEB Teachers Certificate in IT / General Teaching Principles (Equivalent to PTLLS+ / part DTLLS)

Prince2 Practitioner

Freelance Diploma (Grade A) – London School of Journalism


Member of the IfL (Institute of Learning) / Member of the IITT (Institute of IT Training)

Freelance writer with contributions to ESPN Soccernet site as a regular correspondent for West Ham and England. Official correspondent for 2002 / 2006 / 2010 world cups and 2004 euro tournament.

First book ‘Nightmare on Green Street’ published in 2004.

Enhanced CRB / Full Security Clearance

For further details use the Contact page